Services FAQ

Questions about research and loans

You can search the Macromedia Library catalogs without logging in.

However, to access the digital collections, you must be logged in to the Service Hub. Please find more information here.

If you would like to pre-order books from your local library you must be logged in to your library account. Please find more information here.

To access the digital collections, you must be logged in to the Service Hub. If you are already logged in, it is possible that some e-books are already checked out and therefore cannot be accessed.

To access Statista externally, please create a basic account with your Macromedia email address.

The library account manages the physical media of your campus library. With your account you can pre-order books, renew loans and create lists. Please find more information here.

Your username is the first part of your Macromedia email address (e.g. mustermann). You need to set you password with the “forgot password” function, found in the catalogue.

If you cannot log in, please send an email to the staff of your location library. Your password will be reset.

Literature from the circulation collection can be borrowed for 3 weeks. An extension of the loan period by 2 weeks is possible via your library account or via the library staff of the respective campus.

The non-lending collection can usually only be viewed on-site. Borrowing is possible over the weekend or by personal arrangement.

There is a maximum of 5 library-loans at a time, per student.

To renew books, please log into your library account. Use the menu on the left to view and renew your loans. You can find more information here.

Questions about our collections

We have a selection of licensed databases that you can search using the Macromedia Catalog. For more information, click here.