FAQ

Q: I don't have an user account yet. Can I do it online or how do I get my login information?

After your enrollment to our university, you will automatically get an user account. However you will need to fill out our registration form to activate your account. Your username consists of your first and lastname like this: John Doe = jdoe . Your password can be reset with your username.

Q:I forgot my password. How do I reset my password?

Your username can be reset with your username here: click here!

 Q: I just started to study here, how and when do I get an user account?

First you have to fill out our registration form that you can find here on the right side: click here!

Please send the form to the library at your location via mail. Your account will be activated soon after.

Q: Do I need an appointment to enter the library?

With the ongoing pandemic we only allow the usage of our library with an appointment.